Robyn and Dereck, you provide a great service and I want people to know that
with this posting (a long time coming). With the passing of my son Derek, just over 3 years ago, you were there in every way to handle all our concerns for all the arrangements and for planning a tribute to Derek. The afternoon of Derek’s death, I phoned you and Robyn, to hear your warm and friendly voice on the phone, was so great. I felt the welcome of having lived in the small town of Kamsack. You and Dereck came to Yorkton that very evening to pick up Derek. You really helped Amber and me with such a traumatic time. Then two days later, Ben, Amber and I met with you Robyn and you immediately put us at ease and assisted us with all the decisions that had to be made with our devastating loss. I was so relieved that you just looked after everything.
The tribute/service for Derek was hugely attended and you both handled every detail with care, warmth, concern and professionalism. There had even been a problem at the OCC with a water leak but you dealt with it and didn’t miss a step and there was no inconvenience.
Years prior, Dereck had looked after Darryl’s service and I was very impressed with how smoothly everything was handled. That is the reason I didn’t hesitate to contact you when Derek passed away.
Robyn, you were always readily available and it was so appreciated. I know this is your job, but you and Dereck really add the personal, caring touch to the whole emotional process and it really shows. Thank you again for your heartfelt caring and concern with Derek’s passing.